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To choose the right skincare products, first identify your skin type (oily, dry, combination, sensitive) and specific concerns (acne, aging). Select products with suitable ingredients like hyaluronic acid for hydration, salicylic acid for acne, and gentle formulations for sensitive skin. Always patch test new products and seek dermatologist advice if needed.
Yes, our products are cruelty-free, meaning they are not tested on animals at any stage of production. We prioritize ethical sourcing and adhere to cruelty-free standards to ensure our skincare is both effective and compassionate.
Our products typically have a shelf life of 12 to 24 months after opening, depending on the formulation. To ensure potency and safety, store them in a cool, dry place away from direct sunlight. Check individual product labels for specific expiry dates and use within recommended periods for optimal results.
Yes, we offer samples or testers of selected products to allow customers to try before purchasing full-sized versions. This helps you experience our skincare solutions firsthand and ensure they meet your expectations before committing to the full product. Contact our customer service or check our website for availability.
Our return policy allows for returns within 30 days of purchase for a full refund or exchange. Products must be unused, in their original packaging, and accompanied by proof of purchase. Contact our customer service for return authorization and instructions.
You can contact our customer service team via email at [email protected] or by phone at [phone number]. We are available [hours of operation] to assist with any questions, concerns, or inquiries regarding orders, products, or returns.